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Linguistic diversity must be regarded as a common cultural wealth. Everyone is entitled to respect and courtesy, which extends to their language. Every effort should be made to convey this respect even if it is not possible to deal with the person in the language of his/her choice. The Code sets out how the Board will implement the provisions of the European Charter for Regional or Minority Languages that apply to Irish and Ulster Scots. The purpose of this document is to provide guidance to staff in the use of Irish/Ulster Scots in official business and to assist staff in fulfilling our obligations under the Charter.